Ticodi are committed to providing you with the highest quality of support via email, or our support forum.
If your company has taken out a Ticodi Service Agreement then we recommend that you use our Support Center for all your support issues, this has a number of major advantages, create and track support tickets, access to our extensive knowledge base and priority support, and more. Access to the Support Center is controlled via the Client Center, Click Here to login.
The following information is required in your support request email:
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Your Customer ID number is required to receive support. If using a trial version please indicate so. |
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ReviewInsight software version number. |
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OS Platform (WinNT, Windows 2000 or Windows XP). |
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Description of the problem. |
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Exact description of how the error occured. |
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Attach a screen shot if you feel it is needed. |
Once your message is reviewed by one of our support consultants, you will receive a support ticket number.
